Vetratoria
Vetratoria: an IT ecosystem for an international chain of sports centres
CRM, client portal, RFID inventory, camera-based safety and a replicable infrastructure for a chain of water-sports centres in four countries.
Results
- 0.01 %
- of sessions with a safety incident
- 6 centres
- in 4 countries on one infrastructure
- RFID
- equipment usage hours logged automatically
The challenge
Vetratoria grew from one centre to six in four countries. Every opening repeated the same problem: building the network, sales and warehouse accounting, website and security from scratch, with different teams and no standard.
What we built
A complete IT ecosystem. A custom CRM and client portal on Laravel and Vue.js with a loyalty system. An inventory system on Google Cloud with RFID tracking that logs equipment usage hours automatically and simplifies rentals and lessons. A camera-based safety system to monitor activity on the water. And a “kit” infrastructure on Google Cloud that standardises new stations, with a multi-country website, shared authentication and automatic social-media reposting.
Outcome
Safety incidents fell to 0.01 % of sessions, client retention and lifetime value grew with the loyalty programme, and opening a new station stopped being an IT project.
Shall we talk about your project?
Tell us what you need. We reply within one business day with a concrete proposal.