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Industry

Nonprofits and social sector

Donations that cannot be lost, campaigns that go live the day an emergency breaks and a CRM that must receive every member. We build it on platforms the team controls.

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Typical challenges

  • One-off and recurring donations through Spanish and international gateways
  • Launching campaigns and goal-based fundraising without a developer
  • Syncing donors and donations to Salesforce or another CRM
  • Large editorial teams with roles and publishing workflows
  • Classifying requests and automating support with AI

Experience

For Cáritas Española we built, on Drupal 10, the donation modules with Redsys, PayPal and Stripe, goal-based fundraising campaigns and donor synchronisation with Salesforce, together with the site’s editorial model.

Where AI comes in

In support and classification: answering frequent questions from donors and volunteers, classifying requests for help and summarising reports and documents for the teams. Always with human review whenever the answer affects a person in a vulnerable situation.

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